Shipping policy

Shipping Policy

Last updated: 3 June 2026

Thank you for shopping with BeauTQ. We are committed to delivering your order safely and efficiently throughout South Africa.

All orders are shipped using Aramex Store to Door courier services.

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on:

Estimated delivery time is:

8–11 business days nationwide within South Africa.

Please note that delivery times are estimates and may vary due to:

Shipping costs are calculated at checkout unless free shipping promotions are active.

Any applicable delivery charges will be displayed before completing your purchase.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Customers are responsible for monitoring the delivery progress using the provided tracking details.

Please ensure that your shipping address and contact details are accurate when placing your order.

BeauTQ will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

If your parcel has not arrived within the estimated delivery timeframe, please contact us and we will assist in liaising with the courier.

While we work closely with our courier partners, BeauTQ cannot guarantee delivery dates once parcels have been handed over to the courier service.

If your order arrives damaged:

We will assess the issue and assist with a replacement or refund where applicable.

For any shipping-related queries, please contact:

BeauTQ Customer Support
Email: he.beautq@gmail.com